1. Introduction
Welcome to MemoReps ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application at memoreps.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign up, we collect your name, email address, and profile information from your OAuth provider (Google or GitHub).
- PDF Content: We temporarily process the text content from PDFs you upload to generate flashcards. This content is not permanently stored on our servers.
- Flashcards: If you choose to save decks, we store your flashcard content in our database.
- Payment Information: If you upgrade to a paid plan, payment information is processed securely through Stripe. We do not store your credit card information.
2.2 Automatically Collected Information
- Usage Data: We collect information about how you use the Service, including generation count, AI model selection, and feature usage.
- Device Information: We collect device type, browser type, IP address, and general location information.
- Analytics: We use Vercel Analytics to track page views, performance metrics, and user behavior.
- Cookies: We use cookies for authentication and session management.
2.3 Anonymous Usage Tracking
For users who do not create an account, we track usage through browser fingerprinting to enforce our one-time trial limit. This fingerprint is a hash that cannot be used to identify you personally.
3. How We Use Your Information
- To provide, maintain, and improve our Service
- To process your PDF uploads and generate flashcards using AI
- To manage your account and provide customer support
- To process payments and manage subscriptions
- To send you important updates about the Service
- To enforce our usage limits and prevent abuse
- To analyze usage patterns and improve user experience
- To comply with legal obligations
4. Third-Party Services
We use the following third-party services:
- Authentication: Google OAuth and GitHub OAuth for secure sign-in
- AI Processing: OpenAI, Anthropic, Groq, and Google (Gemini) for flashcard generation
- Payments: Stripe for secure payment processing
- Database: Vercel Postgres for data storage
- Analytics: Vercel Analytics and Speed Insights
- Email: Resend for transactional emails
- Hosting: Vercel for application hosting
Each of these services has their own privacy policy. We encourage you to review their policies.
5. Data Security
We implement industry-standard security measures to protect your information:
- All data transmission is encrypted using SSL/TLS
- Database access is restricted and encrypted
- Authentication tokens are securely stored
- Payment information is handled exclusively by Stripe (PCI DSS compliant)
- Regular security updates and monitoring
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- Account Data: Retained while your account is active
- Uploaded PDFs: Processed in memory and immediately discarded after flashcard generation
- Saved Flashcards: Stored until you delete them or close your account
- Usage Data: Retained for analytics and service improvement
- Anonymous Fingerprints: Retained for 30 days to enforce trial limits
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Export: Export your flashcard data at any time
- Opt-out: Unsubscribe from marketing emails (if any)
- Portability: Receive your data in a machine-readable format
To exercise these rights, please contact us at the email address below.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Users
Your information may be transferred to and processed in countries other than your own. By using our Service, you consent to the transfer of your information to the United States and other countries where our service providers operate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@memoreps.com
Website: https://memoreps.com